THIS ROLE will be responsible for leading all aspects of their creative team and clients. We are looking for someone with an art direction and design background, but they will be responsible for overseeing all aspects of their team’s work including art direction, design, and copy, as well all relevant mediums regarding the brand work, advertising, digital and social content that is needed.
In this role, you will work with our creatives (writer, storyboard artist, artists, live action crew and, MOST OFTEN animators) to implement the creative vision for the client. You will collaborate on different projects.
The ideal candidate will be collaborative with creative team members, open to feedback, and have a good understanding of strategy and all forms of relevant media. This person will be a key in evaluating briefs and thinking both creatively and strategically regarding their team’s work and client success.
This role is a balance between management of their team and their work and being an expert at executing their discipline as needed. You will be responsible for the oversight of your team’s creative product and ensuring it.
It’s a challenging role requiring a careful balance between the client’s needs, wants and priorities, and the agency’s bottom line. They play a crucial role in client retention as well as potentially bringing in new business as part of an existing client referral process.
You must keep the customer – and the agency — satisfied and communicate both good and bad news to a client with tact and aplomb, answer questions, and make certain they receive what they asked for as part of their agency contractual agreement.
You must have strong interpersonal and communication skills. They must be able to finesse delicate client relationships while driving the agency to produce its best results
Balancing the needs of the client against the agency’s bottom line, while being driven by a complex timeline of tasks, requires finesse as well as stress management and organizational skills. Collaboration and teamwork is key to this role. In addition to all the “soft” people skills, the Agency Account Manager must be extremely organized, particularly with:
If you want to succeed, learn how to address your customer’s pain points and create a masterful, brand story that engages, and sells – even while you sleep